Roof Replacement Madison WI wants to hear when something goes wrong with a referral in Madison, WI or elsewhere in our Dane County service area. This page explains where each kind of concern should go.
Prefer to talk? Call now(608) 555-0181About this website. If you have a concern about how we handled your request or your information, call (608) 555-0181 or use the contact form. Tell us your name, the date of your request and what happened. We review every complaint, and if feedback shows a roofer is a poor fit for homeowners, we may stop sending requests to that roofer.
About a roofer's work or contract. We aren't a party to your contract, so we can't settle disputes over price, workmanship or warranties. Start by putting your concern to the roofer in writing and keep copies. If that doesn't resolve it, Wisconsin's Department of Agriculture, Trade and Consumer Protection (DATCP) takes complaints on its Consumer Protection hotline at (800) 422-7128.
About a credential. Questions about a roofer's Dwelling Contractor credential go to the Wisconsin Department of Safety and Professional Services (DSPS) at (608) 266-2112. You can also search credentials at license.wi.gov.
About a permit in Madison. To check whether a building permit was issued for work inside Madison city limits, contact City of Madison Building Inspection at 608-266-4551. Suburbs and unincorporated towns have their own offices.
About an insurance claim. Claim questions belong with your insurance company. We never take part in claims.